Account and Customer Service

How do I create an account?

Click on 'Register' and fill in your details.

How can I reset my password?

Click on 'Forgot Password' and follow the instructions.

How can I change my account details?

Log in to your account and go to 'My Details' to update your information.

How can I view my order history?

Log in to your account and go to 'My Orders'.

How do I sign up for the newsletter?

Sign up via the form at the bottom of the pages.

How can I unsubscribe from the newsletter?

Click the unsubscribe link at the bottom of the newsletter or adjust your preferences in your account.

How can I contact customer service?

Via email at magento@101media.nl, by phone at 085 - 0766 902, or via live chat.

What are the customer service opening hours?

Monday to Friday from 9:00 AM to 5:00 PM.

How can I provide feedback?

Send us an email or use the contact form on the website.

How can I file a complaint?

Contact customer service via email or phone, and we will assist you further.