How do I place an order?

Add items to your cart, proceed to checkout, enter your details, and complete the payment.

Can I cancel my order?

Yes, as long as the order has not yet been shipped. Contact customer service immediately.

Orders are processed within 1-2 business days.

Within the Netherlands: 1-3 business days; internationally: 5-10 business days.

You will receive a tracking number once your order has been shipped.

Contact our customer service with your order number.

Within the Netherlands: €4.95; free for orders over €50. International costs vary.

Yes, we ship worldwide. Shipping costs and delivery times vary by destination.

Yes, as long as your order has not yet been shipped. Contact customer service.

The courier will leave a message for a new delivery attempt or a pickup point.

: Add items to your cart, proceed to checkout, enter your details, and complete the payment.
: Yes, as long as the order has not yet been shipped. Contact customer service immediately.
: Orders are processed within 1-2 business days.
: Within the Netherlands: 1-3 business days; internationally: 5-10 business days.
: You will receive a tracking number once your order has been shipped.
: Contact our customer service with your order number.
: Within the Netherlands: €4.95; free for orders over €50. International costs vary.
: Yes, we ship worldwide. Shipping costs and delivery times vary by destination.
: Yes, as long as your order has not yet been shipped. Contact customer service.
: The courier will leave a message for a new delivery attempt or a pickup point.